Crescent and Mocean Kayak Delivery throughout and beyond New England

Kayak and Canoe Pickup Delivery and Shipping Options

Note: Folded or Inflatable Paddleboards, kayaks and other watercraft, like almost all other items, ship via standard UPS or FedEx, not via Freight or Courier method, because of their compact size.

Store Pickup

In-store pickup is a convenient stop between route 1 and I-95 in York, Maine for travelers heading north into Maine or south into other points in New England. Nearly every item listed on northernexplorershop.com is available in our York, Maine shop for pick-up, shipment, or delivery.

Here is how to place your Pickup request:

  • Simply select Store Pickup during checkout, enter your contact information, and any notes you feel pertinent (like desired pick-up date, etc.). Please ensure your contact information is complete and accurate. 
  • Within 4 business hours from the time your order is placed, you will receive a call or email from NES to confirm your information and schedule the pick-up. 
  • Note: we are generally at the shop 6 days a week 9-5PM (closed most Tuesdays) however, we often spend a lot of time offsite conducting demos, instruction, deliveries, or events. It is best to call in advance of your visit.

When you visit our shop to pick up prepaid items and/or add more items to your order, we will offer ample assistance to you to walk-through any products, accessories, user techniques, maintenance best practices, places to recreate, and other information you are curious about. We take great pride in our hands-on outfitting experience.

Delivery and Shipping Overview

Note: Orders that ship to states outside of Maine will not include sales tax. We are not required to collect sales tax on your behalf.

Northern Explorer Supply ships nearly all products advertised on its websites via reputable third-party carriers and its own in-house or subcontracted courier delivery service. Products that can be shipped include kayaks, canoes, inflatable paddleboards, paddles, coolers, furniture, accessories, artwork, and everything else except for certain items such as knives or flammable products.

NES ships most products domestically to addresses located within the contiguous 48 states. An overview of these shipping options is below. Please see product and checkout page prompts for the most up to date rates and  disclaimers.

NES Courier Delivery Options

Using a company vehicle designed to safely transport large items, NES will quickly (usually 1-3 business days) and reliably deliver a kayak(s), canoe(s), or other bulk items of similar value to a customer's home address or to a public waypoint (e.g., shopping plaza) within 150 miles of York, Maine for a low cost flat fee. Customers who live beyond our 150 mile courier cut- off distance have the option of driving to a "halfway point" (aka waypoint) to meet NES for a hand-off of their item(s).

Deliveries under 50 miles are $79.00. Deliveries up to 100 miles are $149.00. Deliveries over 100 and under 150 miles are $199.00. There is a minimum purchase value that varies by distance. See Checkout page for up-to-date details.

**Valid up for up to 4 kayaks and their accessories--a cost that can shared between any friends or family who may wish to split the order amongst one another to save money!**

For waypoint deliveries involving transfer of items to a customer's vehicle for transportation to the customer's end-destination, please talk with us. We can help the customer prepare for the hand-off by explaining the various techniques, supplies, and equipment that can make the effort effective and safe.

This is a popular service with customers who:

  • Live a notable distance away from NES and wish to eliminate or shorten their driving distance/time/costs.
  • Do not have an adequate means to transport their ordered items.
  • Are concerned with the damage, high cost, delay, loss, and hassle often associated with 3rd party freight companies--thee most common method of shipping oversized items.
  • Want to receive their items undamaged, within a few days after ordering, for a low cost, and with personalized service to walk-through any product questions at the point of delivery.

How to setup NES Courier Delivery:

  • Add your kayaks and/or other items you wish to have delivered by NES Courier to your shopping cart.
  • Choose the Shipping option that matches your Shipping Address distance from York, ME.
  • If your address is outside of the 150 mile maximum, please call us to discuss other options such a Freight Shipping.

NES Courier Delivery Disclaimer: 

  • Deliveries can be made as quickly as 1-3 business days after purchase for in-stock items, depending on existing schedules.
  • The flat fee covers up to 4 kayaks per load and all accessories.
  • A public meetup point between a customer's end destination point and our shop location may be an option for those with a delivery address beyond the max radius we deliver within.
  • The customer is responsible for the accuracy of the shipping address and must be physically present at the scheduled delivery time to accept and sign-for the drop-off and/or pick-up of their order.
  • Both parties agree to meeting within 15 minutes of the slated delivery time.
  • If the customer is not available to accept and sign for the delivery upon arrival, the delivery will be forfeited and another attempt will need to be scheduled, subject to another delivery charge of the same amount plus a $100 penalty fee.
  • Deliveries are scheduled after the order is placed in complete collaboration with the customer regarding all delivery details--NES will contact the customer within 1 business day to coordinate.
  • NES is not liable for any damage or other harms involving a customer's transportation or use of equipment NES recommends, provides, or installs.
  • All orders must be paid in full before delivery will be made.
  • *Please be sure to input a home or waypoint shipping address within 150 miles of 26 Brickyard Ct, York, ME 03909. We can make revisions to it later if necessary. Addresses beyond the 150 mile maximum delivery range cannot be honored and could result in a revised or cancelled order.

Third Party Shipping Options

NES ships kayaks and canoes via LTL Freight to nearly any state located within the continental U.S.* NES is partnered with the nation’s largest 3rd Party Logistics (3PL) brokerage to arrange and transport kayaks quickly to most US locations using highly reputable LTL freight carriers like Estes and FedEx Freight.

  • Shipping rates start at $299 for orders of $899 and greater. We will provide several Carrier quotes to the customer based on item, address, and other information provided to us at the time of your order. The Freight Rate may need to be revised before we finalize your shipment based on this specific shipping information.
  • NES supplements the cost of Freight to help make your purchase affordable. The amount we can supplement varies based on your order size and whether any actively available discounts have already been applied.
  • NES ships using the 500 freight classification which is reserved for the very most fragile of items. This flags the Carrier to be especially careful when handling the shipment.
  • A Carrier imposed surcharge may apply for residential deliveries particularly difficult for a freight truck to access. This amount is usually $65.00.
  • We do not charge a wrapping fee despite the substantial time and materials it takes for us to thoroughly wrap and label watercraft.
  • NES wraps each kayak in 4 layers of plastic and cardboard along with other materials to protect the contents. 
  • NES marks each package extensively with Fragile and No Forklift labels.
  • Most kayak orders have transit times of 1-3 business days.
  • We have agreements in place that require the Carrier to communicate directly with the shipment recipient (the end-customer) to coordinate a convenient time of delivery.
  • We do not markup shipping costs; you pay what we pay.
  • Please call for a custom quote or submit your order and we will quote based on the information received; you can cancel for any reason after the updated quote is sent prior to the order being dispatched to the Freight Carrier.

How to setup LTL Freight Shipping:

  • Add your kayaks and/or other items you wish to have shipped to your shopping cart.
  • Choose the Freight option listed within the Shipping section of the Checkout page. You will see the baseline cost of $299.00 for this method. This fee may need to be increased depending on the length of the item, other items in your order that may wish to be packaged with it, the distance your address is located from our distribution location, and the speed or other services you require. As previously noted, we will make every effort to subsidize the final Freight cost when feasible.
  • Complete the Checkout process.
  • NES will consult with you shortly after your order has been submitted. NES will NOT proceed with shipment until all details have been finalized. You will be able to a cancel your order at any point before the shipment has been dispatched for pickup from our location for transport to you.

*We encourage you give your closest dealer a chance first--we'll happily assist should you not find a local source you're immediately pleased with.

For your utmost satisfaction, we require Customers to be present at the time of delivery. Customers are responsible for condition inspection and documentation of the shipment at the time of delivery before the shipment has been taken off the truck. This involves photos of any damage to the packaging as well as photos of the unwrapped items. This is required as part of the claims process for financial relief or product replacement. NES is not responsible for any Carrier-caused damage. NES photographs the packaging process and contents of each shipment we ship including its condition after being loaded for transit. Our efforts and yours combined help to mitigate or resolve claims  with ease. We have experienced only 1 damage claim (two exterior nicks in plastic) in nearly 18 months in operation!

 

We ship Crescent Kayaks nationwide, including the CK1 Venture, UltraLite, Crew, and Smallie